Prime Laundry | Your Clean Personality Partner

Prime Laundry | Your Clean Personality Partner

Description

Prime Laundry | Your Clean Personality Partner is one of the most highly rated places of London in the 'Household services' list of Nicelocal. It garnered 44 scores from the users of this website, with the average rating being 4.9. The organization provides services at the official address: United Kingdom, SW11 2AR, London, 78—80 Plough Rd. The nearest metro station is Parsons Green.

The GPS coordinates are: longitude — 0°10′37.63′′W (-0.177124), latitude — 51°27′51.01′′N (51.464167).

Prime Laundry | Your Clean Personality Partner works by this schedule: 24 hours a day. You can find out more by calling +44 (798) 437-99-14. Additional information could be found by visiting the website: primelaundry.co.uk.

If you applied for this place's services in the past, you may want to put together a review in 'Reviews' section to share your impressions about Prime Laundry | Your Clean Personality Partner.

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+44 (798) 437-99-... — show
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Reviews about Prime Laundry | Your Clean Personality Partner

4.9
  /  44 ratings
All reviews 35
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  • 1.0
    Sarah 23 March 2022, 4:13 pm
    Advantages
    The idea is great, the execution is not
    Disadvantages
    Used this service twice when washing machine broken. Second time, one bag of washing obviously washed/dried at extremely high temperatures despite promises on website to wash at 30℃ and tumble dry on a medium heat.

    Numerous items of expensive school and club branded sports kit now completely ruined as navy colours ran into yellow to produce green blotches, black items now grey, some materials crinkled as if they had been through a hair crimper at high heat, and so many items shrunk to ridiculous sizes including mens' socks and youth football socks now looking like they would fit a small child or toddler.

    I had washed and tumble dried these items at home for years, never had a problem with them.

    Despite acknowledging these items were damaged, this company is refusing to offer compensation even though it will cost nearly £230 to replace items. They did offer to «try their level best to restore the damaged items» but these items cannot be restored and need to be replaced them at my own expense.

    There is no way to contact them except via an email address, so very easy for them to sit behind a desk and not show the level of care they promise on their website. They are no longer answering my e-mails.

    My advice is to think about what is promised via an online company, especially before you leave expensive (or any) clothes in their care. Because little care was taken.
    – show
  • declen sculley 2 February 2021, 2:23 am via Google
    Comment
    really good service & clean clothes with great service....
    • Company's official reply 3 February 2021, 1:42 am via Google
      Hi,

      Thanks for your feedback!

      We are so glad to hear you had a positive experience with us.

      We look forward to working with you again soon

      Best wishes,
      Prime Laundry

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Average rating - 4.9 based on 35 reviews and 44 ratings