Noma Living
Phone number
0141 332 50...
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Address
G4 9AH, Glasgow, 79 Great Western Rd
- Working hours
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Mon10:00—17:00Tue10:00—17:00Wed10:00—17:00Thu10:00—17:00Fri10:00—17:00Sat10:00—17:00SunClosed
- Official website
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Our original order was submitted in December 2021 (and half of our invoice paid) with the promise of an 8—10 week lead time. We eventually came to find out that our goods order had not been placed until January 2022 which we were never told about. This was only the beginning of the nightmare months that would follow.
Paul informed our builder that work could begin removing the previous bathroom suit in February 2022 (final part of our invoice was paid at this time) with the promise that goods were on the way on the project would be completed in April 2022 (here we are still a year later). At this point we moved out the property to allow for temporary work to be completed. Initial works were completed that including removal of the previous bathroom, structuring works and tiling, unfortunately at this point we were informed there had been delays with our order due manufacturing delays. From here, we heard every excuse in the book, blaming it on COVID-19, the factory not responding to mention but a few.
Finally in June 2022, we were able to have our shower installed in the property (after constant emails and phone calls to Paul to allow this to happen) so that we were no longer paying for two properties at a time when cost of living is sky rocketing. We lived with half a bathroom for the next 8 months! During this time, Paul would not answer emails or phone calls to the point that I was forced to call the manufacturer direct to only find out that the order had only been placed in September 2022.
Throughout this entire process, we were told a delivery date that was then pushed back continuously for no defined reason at all.
Finally in December 2022, we were informed that the bathroom suited had been shipped and that we should expect this before Christmas 2022. As you can guess, this did not happen and our bathroom suite did not arrive until end January 2023!
I would love to say that we are the only couple that have been affected by these issues however I am sadly wrong, we are the tip of the iceberg with several other clients either in slightly better or even worse situations than we are.
Paul has made no effort to rectify this situation or even offer compensation for the ordeal that we have gone through. Even now, we have ended up with parts of the bathroom suite that are not correct and when this was raised to Paul, he simply washed his hands of the issue, forcing us to go through an alternative supplier.
I will note, there are no previous bad reviews of Noma living as Paul will have these deleted and would not be surprised if this is deleted also.
Stay away from Noma Living! … – show