I used this service before and I had a good experience, until I tried to get them out again today. They wasted my whole day. They asked me to text photos - even though I had told them it was very difficult to take them do the location of the broken pipe. Then argued they did not receive the photos, to an extent that was simply bizarre and bordering on harassment, and would not come out without seeing photos. Totally bizarre and unpleasant. Please avoid.
Every time me and my kids attended was ok til I asked for an appointment for my 6 years old autistic son who is on pain and they said they are not giving me any appointments til I pay £35 for an appointment that I missed. First, I phoned to cancel my appointment, second, I am the one who missed the appointment no ma wee man so he shouldn't be punished for that, third, I phoned to cancel it so is not my fault if the receptionist didn't register it. The dentist cancelled 2 appointments to us in the
past, does he own me money then?? Even I explained we are in temporary accommodation and I am not able to pay that money atm and I was the one missing the appointment and no my 6 years son who is on pain and he had a surgery under general anaesthetic due to the bad state of his teeth they kept insisting no appointments til that money is paid. Is all about the money for them not about the patient even if they are wrong.
Incompetent in their field. They do not deem it necessary to answer calls and are unaware of embassy contacts. They neglect to inform clients about the status of their documents and the expected return times. They have missed all imaginable deadlines, and I cannot find out the whereabouts of my passport. It is an utterly inhumane and discourteous attitude. I fail to comprehend how they have a monopoly on visa processing, but this is simply shameful and disgraceful. Furthermore, I also cannot understand
how they have not had their license revoked given the quality of their service.
worst kebab in edinburgh. No respect for the customer. on Monday I stood for 10 minutes and no one served me, no one deigned to leave the back room. with such an approach to the customer, the place will not last long
Very fast installing
Very unserious company, I've been waiting for months for the correct panels to be installed but they keep putting it off.
I signed the contract on January 9, 2023, on January 12 the panels had already been assembled (fantastic!), and the same day the company called me in the afternoon and demanded the balance of the payment. I reply that I wish I had time to go home (I was working) to see the finished work.
When I get home it was already
dark (6pm on 12 January) I take a look at the panels and they don't seem the right ones, I report the matter via email but the company reassures me that everything is correct and points out that in the contract they claim the immediate payment. Ok.... I paid.
The next day in the sunlight I see that the panels installed are of another brand and model (less performing and with less warranty) and that the power optimizers have not been installed as prescribed by the manufacturer.
Since then I have continued to write to the company to get their error corrected but they have always denied or postponed the interventions.
I tried through associations but I think I'll have to contact a lawyer.
I advise anyone who has installed a solar system to check the components (just read the adhesive plates on the back of the panels) and compare them with what you have in the quote!
DEFEND OUR CONSUMER RIGHTS!
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