Reviews about The Botanist Coventry

e loop about kitchen and bar wait times, we probably would have ordered differently and had the wait staff swing by for drinks more often, we would have bought them.

£16 from Tesco’s!

accessible lift on the outside!

Saturday nights usually have live music and the bar area is rammed. There's no formal dress code, but majority of people will be wearing smart attire. RSVP is a must for the weekends.

It was a bummer that at 5:30pm when we arrived, already they were out of a few key menu items! But with supply chain issue headlines in the media, this is probably becoming the new norm. So make sure you choose your first option, and have a second one for backup.

One very important point: No Cash Accepted! Card or Contactless Payment Only!

Look forward to visiting here again one day!

l was suppose to be poured in at the top. she seemed very disinterested and was just doing the bare minimum.
definitely will not be returning even though the food was decent.

Update:customer service dont care about your experience, they are not even intrested! I emailed them TWICE and am yet to recieve a responce.

letely unbooked for our duration (5pm-7pm) so I don't understand why weren't offered that table in the first place? It wasn't as if the place was busy either maybe 4 other customers in the entire restaurant.

The waitress then came over and announced they didn't a large variety of items from the menu which included 4 main dishes — which were the 4 dishes my family wanted to order. The drinks menu didn't even have a soft drink section so we had to ask to which they only had Lemonade or Pepsi. The customer service was just so lacking, the waitress just seemed to be smirking the entire time at our disappointment and frustration as if the situation was funny and kept saying «I'm sorry to hear that» as if we were the ones making the situation problematic. Maybe she felt awkward I don't know but the situation just wasn't funny. It's my 25th birthday and it honestly ruined the evening. We had to leave because there was nothing we wanted to eat there and try and find somewhere new to celebrate my birthday.

I should've known it was going to be an awful and disappointing experience I did book a table here once before, a while ago, and we had to cancel the reservation and the woman on the phone just hung up on my mum after she told her we couldn't make it.

Absolutely stunning venue ruined by rude and thoughtless staff members. Thanks for the awful birthday.

My friend said she wouldn't come again but I probably would.

tant dripping of condensation off the ventilation pipes. An ok experience but could have been better.

s. There were 4 of us, the round table was for 8 but large.

Timing: waited over an hour for mains after calling the waiters to take an order.

Food mix up: not all fries were delivered and the manger asked us what we had ordered. Surely they should have a system to advise them what we had ordered? We were given a vegan pie, as the waiter called it, which is called a coconut and sweet potato pie according to what we had ordered and paid for. Daughter ordered a chicken burger and was then given a plant based burger, only for the staff to realise the order was wrong and take it away.

Atmosphere: Manager shouted his staff across the restaurant floor twice despite walking up to him and filled the room with his voice.

Dessert: We skipped it since we didn't fancy being there another hour.

We left the restaurant at 20.30, with the bill being the quickest item to turn up within 1 minute.

Lovely setting (despite not finding one live plant), inexperienced and un-coordinated staff really let this place down. We did not complain about anything at the restaurant, we simply won't recommend it since they could not even hold it together at what looked like only 30% capacity full. This is just an honest opinion and review. Family of 4, average 2 drinks each, sharing starters and main at £130 is quite pricey considering the experience mentioned above. Maybe it was a bad day for them or maybe new staff — either way we paid the price.

Disappointing and cannot be recommended.